We've endeavoured to answer frequently asked questions below. Please give us a ring at 403.933.3200 or send us an email to info@treelineoutdoors.com if you have others so we can help you out. 

US Customers

We have teamed up with Wanderhouse Outdoors to provide you with our exclusive Treeline experience. Order through Wanderhouse and forget about the tariffs, taxes and related shipping costs.


Financing for Canada

Treeline Outdoors is excited to offer financing so you can get outdoors and into a Treeline tent faster.

We’ve partnered with paybright for our Canadian customers.

Simply select the appropriate financing option when checking out, follow the simple instructions, and you’re all set!

For detailed information about the financing services please click on the appropriate link below: 


Why choose a Treeline Outdoors Roof-Top Tent?

Treeline’s 4rd generation of Roof-Top Tents are our best yet. Designed in collaboration with Goal Zero®, all Gen4 tents are solar-ready, seamlessly integrating with their numerous solar products. 

The Gen4 frame and canopy poles have been beefed up. Aluminum tubing with 2mm wall thickness, makes the tent both light weight and extra rugged. Tent frame poles are equipped with condensation sleeves. All the tents come standard with three of Treeline’s signature oversized patent-pending awning windows that can be rolled up for unrestricted views plus a full-width window on the vestibule to allow for the best views.   

Our Tamarack, Ponderosa and Redwood tent bodies come standard with water-resistant 380g Poly-Cotton Ripstop Canvas. Other features unique to Treeline include our patented shoe/utility storage bags, utility net on the underside for additional storage, hi-tech 420D Diamond Rip-stop rainfly and heavy duty rubber latches for storing heavier gear like rods and paddles, keeping them safe and out of the way. As always, the tents set-up and take down in minutes. Large hinges allow storage of bedding inside tent while collapsed. They also come with a built-in, waterproof, high density 2 ½” foam mattress made for max sleeping comfort that can stay inside the tent during travel.

Your Treeline Roof-Top tent will arrive to your door, quality inspected, built and ready to install in minutes. No assembly necessary. 


What size of vehicle is a Treeline Roof-Top Rent compatible with and how does it mount to the roof racks?

Treeline Roof-Top Tents are compatible with most vehicles. Our standard-sized models (Lodgepole, Tamarack, Tamarack Constellation and Goal Zero) are suitable for anything from a compact car through to a full-size pick-up truck. Our larger models (Ponderosa and Redwood) are ideal for a mid-size SUV or mini-van on up.

Your Treeline Roof-Top Tent arrives quality-checked and ready to install. With our patent-pending quick-release, easily hand-tightened bolts, your tent will universally mount to the cross-bar of any standard roof rack (minimum 30" width). For any roof rack that is smaller, they will mount with minor modifications. Roof-Top Tents are the ideal compact camping solution, storing flat in a garage or shed, or can be left on the vehicle all year-round with the included weather-proof travel cover.

Check out our How To Install Your Roof-Top Tent Video


How long does a Roof-Top Tent take to set-up?

The Roof-Top Tents setup and take down in minutes, quicker and more convenient to set-up than traditional ground tent, once the travel cover is off. 5-10 minutes.


Are Treeline Roof-Top tents durable for all weather conditions?

Our Roof-Top Tents are designed for the Canadian climate. The 4 season tents (Tamarack, Ponderosa and Redwood) are all built from 380g Poly/Cotton Rip-stop Canvas that provides maximum shelter from wind and rain, and 2mm wall thickness aluminum tubing for internal strength of structure, which will withstand snow load.

Adversely, for the more arid hot climate, we have integrated two ventilation ports as well as patent-pending roll-up awnings and fully-zippered mesh screening on all windows and doors which will provide a cool nights sleep atop your vehicle.

Having tested them under all weather conditions, they are suitable across all four seasons.


What does Solar Ready mean?

All of our Roof-top Tents are compatible with Goal Zero® Solar products. Specific design features include two D-rings for hanging lights inside, and easy mounting of solar panels and associated charging station.


How do I choose the Roof-Top Tent that is right for me?

For 2-3 people, our most popular model is the Tamarack Constellation. The Constellation has dual skylights on the tent and rainfly. It has an aluminum honeycomb base making it one of the lightest tents in our collection. It comes in your choice of three colour combinations: Spruce, Grey or Buckhorn. 

For 3-4 people, the Ponderosa is our mid-size Roof-Top Tent. It’s large enough to sleep up to 4 people and comes complete with dual skylights and all of the benefits of our Gen3 line.  It comes in your choice of three colour combinations: Spruce, Grey or Buckhorn. 

For 4 or more people, the Redwood Constellation is our largest Roof-Top Tent in the collection. Also with dual skylights, it’s ideal for families or for small groups of friends sharing the space. This tent only comes in Grey.


How do children like Treeline’s Roof-Top Tents?

In our experience, whenever children get up into a Treeline Outdoors Roof-Top Tent, they don’t want to leave. It’s like sleeping in a treehouse with the best view in the forest.

The rip-stop canvas walls are thick enough to keep the Roof-Top Tent quite dark when the sun comes up. Think cozied up and sleeping-in while camping with the comfiest mattress around. The waterproof removable mattress cover is a bonus keeping your space easy to clean with the little ones.

The Ponderosa and Redwood models offer additional space for the entire family.


What warranty does Treeline offer on Roof-Top Tents?

All Roof-Top Tents come standard with a 2 year warranty.


How soon after I order my Treeline Roof-Top Tent will it ship?

We strive to get your tent booked in for pickup to ship the next business day.

Although shipping times may vary depending on where you are, typically it's about 5-7 days within Canada, and 7-10 days within the continental USA.


Does Treeline have a showroom I can visit in the future?

For all Customer Service inquiries, please give us a ring at 403.933.3200 or to make an appointment to experience Treeline Outdoors in person, please email info@treelineoutdoors.com and arrange a time to pop by our Workshop (35 minutes SW of Calgary, Alberta) to say hello and check out our goods. Come Spring/Summer, the Workshop will be open regular hours for ease of visiting.

Treeline Outdoors Workshop
136 Kennedy Drive
Turner Valley, Alberta
T0L 2A0 Canada

If you’ve purchased a Roof-Top Tent from us, we offer free local pick-up and assistance mounting your new Roof-Top Tent at our Workshop.


What currency does Treeline use?

Treeline Outdoors uses Canadian dollars for all transactions, we provide a currency converter for reference only. You will see the amount being billed in CAD at checkout.